Why your HR and HSE handbooks should go digital – and conversational
Readtime 4 min | Writer: Randi Elisabeth Hoff
Did you know that most HR and HSE handbooks are never read – until a problem arises?
Employees often have questions about leave, vacation, sick days, protective equipment, or procedures for handling deviations – but they can’t find the answer themselves. They end up asking HR, colleagues, or managers, who in turn have to spend time searching through documents. The knowledge exists, but it's practically inaccessible.
This is where JustIntel comes in.
JustIntel is a Norwegian AI solution developed by Digitaliq that allows you to upload your entire HR and HSE handbooks – and turn them into a conversational assistant for employees and managers.
But that’s just the beginning.
📈 What does this mean in practice?
Imagine an employee asking:
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“What’s our policy on self-certified sick leave?”
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“Do we have a remote work agreement?”
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“What are the rules for breastfeeding breaks?”
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“What do I do after a near miss?”
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“Who is our safety representative?”
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“How do I apply for further education support?”
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“What’s the procedure for customer complaints?”
…and getting a concrete, accurate, and summarized answer within seconds. All based on the content of your own internal documents.
🔍 What else can JustIntel be used for?
In addition to HR and HSE handbooks, JustIntel can also be trained with:
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Quality systems and ISO procedures
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IT user guides and access routines
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Onboarding materials and new hire processes
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Customer support FAQs and product documentation
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Sales and customer journey procedures
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Internal templates and checklists
In short: JustIntel can turn static documentation into dynamic knowledge – accessible through natural language.
🚀 Why this is a gamechanger for HR, HSE, and leadership
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Saves time: HR, HSE, and managers avoid answering the same questions over and over.
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Provides clarity: Employees get accurate and up-to-date information, with no misunderstandings.
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Always available: The AI assistant answers 24/7 – on Teams, web, or intranet.
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Scalable: From 20 to 2,000 employees – JustIntel adapts to your organization.
🤖 How to get started
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You send us your HR and/or HSE handbooks (Word, PDF, or similar) – or other relevant documents
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We process and train JustIntel with your content
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Within 1–4 weeks, you’ll have a conversational assistant that knows your internal rules and routines inside out
Ready to give new life to your handbooks – and the rest of your internal knowledge base?
Send me a message here on LinkedIn, or contact us via digitaliq.no for a no-obligation demo. You can also email us at post@digitaliq.no, or call +47 462 98 666.