Privacy in Digitaliq

Privacy Statement

Welcome to Digitaliq's Privacy Statement.

Here you will find information on how your data is processed on our websites. This privacy statement will be similar to other websites owned and operated by Digitaliq AS.

• MittVarsel/Myvoice
• TransparencyGate

This privacy statement informs about how Digitaliq AS (organization number 918 266 917) collects and processes personal data.

Digitaliq AS is responsible for the company's processing of personal data. Where daily responsibility is delegated, it is specified under each point. The delegation only covers the tasks and not the responsibility.

In this statement, we explain what personal data we process, how we process them, and the purpose of the processing. The statement includes information you are entitled to when information is collected from our websites (Personal Data Act § 19), when you are a customer with us or apply for a job with us, as well as general information on the collection, storage, and use of personal data (Personal Data Act §18 1st paragraph).

About Digitaliq AS

Digitaliq AS is a digital SaaS agency with its headquarters in Bergen that delivers digital platforms for managing various tasks. This statement applies to the Norwegian operation. The head office's registered address is Kong Oscars Gate 1, 5018, Bergen. Contact information for our data protection officer is post@digitaliq.no.

Processing of Personal Data

Unless otherwise stated below, Digitaliq's CEO has the daily responsibility for Digitaliq’s processing of personal data on our websites. It is voluntary for those who visit the website to provide personal data in connection with services, such as sending us inquiries, registering for courses, breakfast meetings, or receiving newsletters. The basis for processing is consent from the individual, unless otherwise specified.

Digitaliq AS is responsible for its websites and is in charge of their maintenance and development.

Statistics

Digitaliq.no collects de-identified and anonymized information about visitors to our websites. The purpose of the collection is to compile statistics that are used to improve and further develop the content of the website and blog. Examples of the information collected are: how visitors use the website, which website the user comes from, how many visit the various pages, how long the visit lasts, what they click on, and which browsers are used.

The information is processed in a de-identified and aggregated form. De-identified means that we cannot trace the information we collect back to the individual user. We collect the entire IP address, but the IP address is automatically anonymized by removing parts of the IP address and replacing it with a new code. Aggregated level means that all data is combined into a group and that data is not processed individually.

We use Google Inc's analysis tools on our websites. The information is stored by Google. Information from this tool is not shared with other actors by Digitaliq.

Cookies

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. Cookies help the site remember your settings (such as username, language, text size, and other preferences) for a certain period. Cookies are also used to improve functionality, to gather information for analysis purposes, or for marketing purposes.

See our overview of cookie usage here

How Do We Use Cookies?

We use cookies to gather information about how the website is used. We do this through Google Analytics, which is a web analytics tool from Google. The information is stored on servers in the USA. The cookies collect information about which pages are visited, how long a visit lasts, the number of visits to the site, and what the source of the visit is (for example, Google Search). We also use cookies to monitor user behavior, such as clicks on links, clicks to blog articles, submission of contact forms, or registration for courses and breakfast meetings.

Your IP address is anonymized before it is sent to Google Analytics and the information sent contains no information that can identify you as a user. Therefore, we cannot trace actions back to individual users but can analyze the use of the site at an overarching level.

All web browsers allow you to limit cookie behavior or to disable them through the browser's settings. The browser also allows you to review which cookies are stored on your computer and to delete a single cookie or remove them all. You will find a link further down the page on how to do this.

The following cookies are used on our websites:

_ga

Provides visitors with a unique ID that is constant from visit to visit. Allows us to see if users return to the site, but without them being identifiable.

Duration: 2 years after the last visit

_gid

Distinguishes users from each other, in the same way as _ga.

Duration: 24 hours

_gat

The cookie is used to limit the number of queries to Google Analytics. Stores no information.

Duration: 1 minute

_gali

Used by Google Analytics to determine which links users click on (if there are several similar ones).

Duration: 2 years

_dc_gtm_UA-XXXXXXXX-X

Set by Google Analytics to keep track of how many times a user visits the site, how the user came to the site, and in which country the user is located. The cookie also calculates an end time for the visit.

gac

Contains campaign-related information about the user. If Google Analytics and Google AdWords are linked together, AdWords will read this cookie unless the user has opted out*. 90 days _gads Google AdWords, can be set to prevent a user from seeing the same ad over and over again.

Duration: Up to 540 days

You can opt-out of Google's use of cookies for advertising through Google's advertising and privacy page. If you do not wish to be tracked, you can also disable the use of cookies via your browser.

You can read more about Google's policies for the use of personal information here: https://www.google.com/intl/no/policies/privacy/

Other Information Collected via Our Websites

Use of Contact Form on Our Websites

When you use the contact form on our homepages, we ask for the following information: Name, email address, company, phone number, and the nature of your inquiry.

The purpose of collecting and storing this information is to be able to respond and have a dialogue regarding your inquiry. The information is stored on a separate encrypted server. The information is kept as long as we find it purposeful.

Registration for Courses and Other Events

When registering for our courses or seminars, the following information is collected:

Name of the person ordering
Email address of the person ordering
Company
Company address, including billing information
Name of the person(s) registering for the course
Email address of the person(s) registering for the course
Phone number of the person(s) registering for the course
Any comments

Newsletter Subscription

Digitaliq sends out newsletters. To receive this, you must register your email address with us. If you unsubscribe from the newsletter, your information will be deleted.

Website Server Log

All visits to our websites are stored in a log on our server. The information stored is the IP address of the device visiting the site. The information is collected to ensure operations. In the event of an attack against the website, the IP address used in connection with the attack will be blocked.

Email and Telephone

We use email and telephone as part of our daily work to have dialogues and respond to inquiries from potential customers, customers, former customers, and other partners.

Each employee is responsible for deleting messages that are no longer relevant and should at least once a year review and delete unnecessary content in their email inbox. Upon termination, the email account is deleted. Relevant emails will normally be transferred to colleagues.

Sensitive personopplysninger skal ikke sendes over e-post. i gjør oppmerksom på at vanlig e-post ikke er kryptert. Vi oppfordrer deg derfor til å vise varsomhet, og ikke sende taushetsbelagt informasjon, sensitive data eller fortrolige opplysninger på e-post.

Use of Third Parties/Subcontractors

Digitaliq uses subcontractors to assist with the operation and storage of collected personal data. These parties may have access to personal data in their assistance to us. Legally required data processing agreements have been entered into with these parties.

Rights

You have the right to access personal data about you and how they are processed. You also have the right to have the data corrected, deleted, or to restrict the processing of your personal data in accordance with the Personal Data Act.

You can contact us at post@digitaliq.no for access to, modification, or deletion of your information.

The processing of personal data is based on consent, and you can withdraw your consent at any time.

If you believe that Digitaliq AS has not complied with your rights under the Personal Data Act, you have the right to lodge a complaint with the relevant supervisory authority, which in Norway is the Data Protection Authority.

This privacy statement was published on 25.10.2023

Please feel free to contact us with any questions or other inquiries.

Do you wish us to send you the data we have stored?

If you would like to receive information about the data we have stored about you, you can reach out to us via email at post@digitaliq.no or through a 'Contact Us' page. We will respond as soon as possible, but please be advised that the processing time for requests for data disclosure can take up to three weeks.

Do you want us to delete your data?

Personal data is automatically deleted in accordance with GDPR. If you want us to delete your data from our systems before this timeframe is reached, you can use the contact form, and we will delete the requested information as soon as possible.

The processing time for deleting personal data in our systems can take between 7-21 days, depending on circumstances and scope