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Frequently Asked Questions for Mittvarsel / Myvoice
How to Log In to the Portal
Already have an account? Log in here:
Forgot your username or password?
You can reset your password here:
Where to find your organization’s Mittvarsel / MyVoice portal
We do not have a public list of all our portals. Please contact your organization to get the specific portal link you need.
How to Submit a case?
To submit a report, find the relevant portal or organization you want to report to. Then click on "Report with Name" or "Report Anonymously." After submitting your report, you will receive a username and password to log in and follow up on your case.
Can I Report Anonymously in the Mittvarsel / MyVoice Solution?
Yes, anonymous reporting is supported by the solution.
Does Mittvarsel / MyVoice offer various templates?
The Mittvarsel / Myvoice solution offers a wide range of templates available under "Resources," including:
- Ethical Guidelines
- Reporting Procedures
- Reporting Poster
- IT and Security
In addition, case handlers have access to various templates within the reporting case in the Mittvarsel solution:
- Case Handling Checklist
- Interview Invitation for the Reporter
- Interview Invitation for the Reported Person
- Interview Summary with the Reported Person
- Conclusion of the Reporting Case
- Interview Summary with the Reporter
What are the different roles in the portal?
The solution has various user roles. Please refer to our user guide available within the solution. Examples of roles include:
- Administrator
- Case Handler
- Read-Only User
Can uou send yargeted case in the portal?
Yes, with Mittvarsel / MyVoice, you can send cases directly to a dedicated case handler. Only the selected case handler will have access to the case, and no one else can view it. This feature can be activated through settings in each portal.
Does Mittvarsel / MyVoice have end-to-end encryption?
The connection is always end-to-end encrypted. Additionally, we use industry-standard encryption and anti-malware at the server level.
What does it mean to be ISO/IEC 27001:2022 Certified?
ISO/IEC 27001:2022 is an internationally recognized standard for Information Security Management Systems (ISMS). It provides guidelines and requirements for managing and protecting information resources. Key elements of this standard include:
- Risk Management: Identifying, assessing, and treating information security risks systematically.
- Security Controls: Implementing appropriate security measures to protect information from various threats, including technological solutions, procedures, guidelines, and employee training.
- Management Commitment: Demonstrating active support and commitment to ISMS, including adequate resource allocation and fostering a security culture.
- Continuous Improvement: Continuously monitoring, reviewing, and improving the ISMS to ensure it remains effective and relevant.
- Internal and External Audits: Regular audits to ensure compliance with the standard and identify areas for improvement.